ArgusFlow
Self-hosted · BPMN 2.0 · Multi-tenant

Every ticket follows a workflow you design

ArgusFlow is an enterprise ticketing platform where you draw BPMN processes, build custom forms, and run tickets through real automation — all scoped to your organizations and projects.

Acme CorpSupport Desk

Open tickets

24

In progress

INC-1042 · Network access request

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Current stepManager review
BPMN
Reports
Email
BPMN 2.0 engine
Multi-tenant
Role-based access
Live notifications
Self-hosted stack
Platform capabilities

Built for operations teams

Everything in the product maps to a real capability — from ticket queues to reporting dashboards.

Dynamic ticketing

Custom ticket forms with text, dates, files, grids, and formulas. Assign steps, track progress, and complete or discard tasks as workflows advance.

  • Visual ticket builder per project
  • Step assignment & locking
  • File attachments per step
  • Full workflow history

BPMN workflows

Draw real BPMN 2.0 diagrams, version them, and activate the one new tickets use. Gateways branch on field values; service tasks run without human input.

  • In-browser diagram editor
  • Versioned diagrams
  • Conditional gateways
  • Automated service tasks

Organizations & projects

Each organization is an isolated workspace with its own projects, members, and settings. Switch context instantly from the sidebar.

  • Org → project hierarchy
  • Per-tenant data isolation
  • Email invitations
  • Org/project switcher

Team & permissions

System, organization, and project roles with fine-grained permissions. Create custom project roles and manage team members.

  • System & project roles
  • Custom project roles
  • 11 scoped permissions
  • Invite or add members

Reporting & dashboards

Build dynamic storages over ticket data, create charts, and arrange them on dashboards — then embed dashboards on your workspace home.

  • Dynamic storages with filters
  • Bar, line, pie & grid charts
  • Configurable layouts
  • Excel export

Automation & integrations

Service tasks send templated emails, copy fields between steps, and call external APIs. Design email templates with merge variables.

  • Send email actions
  • HTTP API call actions
  • Visual email designer
  • Copy fields between steps

How it works

Three steps from blank project to running tickets.

01

Design your process

Draw a BPMN diagram and bind ticket forms to each step. Configure gateways, loops, and automated service tasks.

02

Configure your workspace

Set up dynamic models for lookups, email templates for notifications, and storages for reporting.

03

Run tickets

Agents create tickets, complete steps, and get live notifications as workflows advance automatically.

Enterprise security

Authentication and access controls built into every layer.

Two-factor authentication

TOTP with recovery codes and mandatory setup flow.

Password policies

Configurable complexity requirements for all accounts.

Session management

Idle timeout, login throttling, and forced password changes for new users.

Ready to run your workflows?

Sign in to your workspace and start managing tickets with the processes you designed.

Get started
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